Booking & Orders
How far in advance should I book?
Cart will be delivered one day prior to your event (unless delivered to a public park or place)We require a minimum of 10 days’ notice for all online bookings.
Cart will be delivered one day prior to your event (unless delivered to a public park or place)
For orders needed before 10 days, please call us at 631-707-0427.
How do I place an order?
1. Choose a package from our View Packages page.
2. Choose your event date, time, and size.
3. Select your flavors and make any special requests for add-ons or additional accomadations.
4. Complete checkout and receive an order confirmation.
5. A member of our team will call you within 48 hours of your delivery date to arrange for delivery and pickup.
Can I customize my package?
Yes! You can select your preferred flavors and add-ons when ordering.
If you prefer a standard assortment, simply check the "Let Us Choose" option.
Delivery & Pickup
Where do you deliver?
We deliver all over Long Island, Queens, Brooklyn, Manhattan.
What are the delivery fees?
Within 20 miles → Free
20–35 miles → $125
35–50 miles → $250
50+ miles (Queens, Brooklyn, Manhattan) → $350
Do you offer self-pickup?
No, all carts must be delivered and retrieved by one of our team members.
How does drop-off & pickup work?
Cart delivery & set-up must be made for the day prior to the scheduled event.
Drop-off and pickup locations must be the same.
Our team will contact you 48 hours before to coordinate the delivery.
Events & Equipment Use
What do I need to do when the cart is delivered?
All you need is an electrical outlet so we can plug it in to keep your desserts frozen and ready to serve. A 110W standard electrical outlet must be available at your event for the cart to be used.
How do I keep the ice cream cold?
Plug the cart into a 110W standard electrical outlet. No dry ice needed.
Can I use an extension cord?
Absolutely! Each cart will require a 3-prong outlet and/or extension cord for power.
Can I move the cart?
Yes! The cart is on wheels. Please unplug it before moving, then plug it back in at the new location.
How long can I keep the cart?
Rentals are for the duration of your event unless arranged otherwise.
Payments & Policies
What payment methods do you accept?
We accept credit/debit cards.
Can I receive credit for any uneaten ice cream?
Unfortunately, we are unable to take back or credit any unused product.
